Terms of Service | AnimateMyMap

1. Acceptance of Terms

By accessing and using AnimateMyMap ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

AnimateMyMap provides a browser-based map animation studio that allows users to create, edit, and export cinematic map videos. The Service includes both free and paid subscription tiers with varying features and limitations.

3. User Accounts

You must be at least 13 years old (or the minimum age of digital consent in your country) to use the Service. By using it, you confirm that you meet this requirement.

To access certain features of the Service, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your password and accept all risks of unauthorized access
Notify us immediately of any unauthorized use of your account

Your use of the Service is also governed by our Privacy Policy, which explains what information we collect and how we process it.

4. Early Access Benefits

Accounts created during the pre-launch or beta period may carry legacy benefits, such as loyalty discounts on paid plans. This status is tied to the original account, is non-transferable, and is subject to verification.

5. Subscription and Payment

Paid subscriptions (Basic and Pro plans) are billed in USD, monthly or annually depending on the plan you choose. Payments are processed by a third-party payment provider acting as our Merchant of Record. They collect any applicable taxes (sales tax, VAT, etc.) and issue the invoice in your jurisdiction. You agree to:

Pay all fees associated with your chosen subscription tier
Provide current, complete, and accurate billing information
The subscription automatically renews at the end of each billing period (monthly or annual) unless canceled beforehand via the billing portal linked from your account page
Cancellation takes effect at the end of the current paid period. You retain access until then

5a. Refund Policy

We offer a 14-day full refund window on all subscription purchases:

Within 14 calendar days of purchase: full refund, no questions asked. Contact support or request the refund via the billing portal linked from your account page.
After 14 days: refunds are not available. You can still cancel auto-renewal at any time to prevent future charges, and you retain access through the end of the current paid period.

This policy applies to the subscription fee itself. Chargebacks initiated outside this window may result in account suspension. Promo codes and referral rewards are non-refundable.

6. Plan Features and Fair Use

Subscription tiers differ by features rather than by a fixed number of videos. Video creation is unlimited within fair use:

Free: 720p, 30 FPS, watermarked output
Basic: 1080p, 60 FPS, no watermark
Pro: 4K, 60 FPS, custom map style and priority rendering

"Unlimited" is subject to fair use: it covers normal personal or professional creation of map videos. Automated, bulk, or abusive usage (for example scripted mass rendering, or activity that places a disproportionate load on our infrastructure) is not permitted and may result in service interruption or account suspension. See Section 8 (Prohibited Uses).

7. Intellectual Property

You retain all rights to the videos you create using AnimateMyMap. However, by using the Service, you grant us a limited license to store and process your content for the purpose of providing the Service.

All AnimateMyMap branding, interface design, and underlying technology remain our exclusive property.

Copyright complaints. If you believe content on the Service infringes your copyright or other rights, contact us at [email protected] with a description of the work, the location of the allegedly infringing material, and your contact information. We will review valid reports and remove infringing content where appropriate, and may suspend repeat infringers.

8. Prohibited Uses

You agree not to use the Service to:

Violate any laws or regulations
Infringe on intellectual property rights
Distribute malware or harmful code
Attempt to gain unauthorized access to our systems
Use the Service for automated or bulk operations without permission
Resell or redistribute the Service

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or unforeseen circumstances.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. Upon termination, your right to use the Service will immediately cease.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Service will not exceed the total amount you paid us in the 12 months preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless AnimateMyMap and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Service, your content, or your violation of these Terms or of any law or third-party right.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will stay in full force and effect.

15. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and AnimateMyMap regarding the Service and supersede any prior agreements or understandings.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Türkiye, without regard to its conflict-of-law rules. The courts and enforcement offices of Ankara shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. This does not deprive consumers of any mandatory protections they are entitled to under the laws of their country of residence.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.

18. Contact

For questions about these Terms, please contact us at: [email protected]